Terms & Conditions

By working with Silver & Grey or using our services, you agree to the following:

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Silver & Grey provides social media management, website, and related digital services as outlined in a written quote or cost estimate. That document confirms the scope of work, timelines, and fees and takes priority if anything differs from these terms.

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All fees, deposits, and payment terms will be clearly stated upfront. Work begins once a deposit or payment has been received. Any work outside the agreed scope will be discussed and quoted before proceeding.

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You remain the owner of your website, social media pages, and brand assets.

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Any content we create for your brand may be used for our portfolio, website, or marketing purposes, unless otherwise agreed in writing.

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All artwork, content, and designs must be approved by you before being published or delivered. Once approved, it is considered final. Silver & Grey is not responsible for any errors, omissions, or issues in approved artwork that were not identified at the time of sign-off.

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You are responsible for providing accurate content, approvals, and feedback within reasonable timeframes. Delays in feedback may affect timelines.

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We make every effort to deliver quality work, but we cannot be held responsible for issues caused by third-party platforms, hosting providers, plugins, software updates, or security breaches beyond our control.

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Either party may terminate ongoing services with written notice, as agreed in the original quote or agreement. Any work completed up to that point remains payable.

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These Terms and Conditions are governed by South African law.

 

If you have any questions, please contact us at hello@silverandgreysocial.co.za